According to the powerful vision of our founder, TOTO is committed to “creating an enriched and more comfortable lifestyle and a culture built on our plumbing products.”
Therefore, TOTO is committed to meticulously developing our products and technologies with attention to every process for providing the best quality of life for all people.
“My duty is to control the production of casting to meet TOTO standards. Each process required precision and a lot of practice. If there is any error, you have to start over from the beginning. We can’t deliver defective toilets to customers. Therefore, I want customers to be confident in TOTO high-quality products 100%. They’re durable.”
– Sarunkorn Tungpaiboon, Normal Casting Line Leader
“We check in every process such as the surface and dimension to meet the standards. Check the flushing system if it works effectively. We carefully check 100% of every piece. You can be ensured that you will have us as your assistant to take care of every detail. I can assure you that TOTO’s products are high quality.”
– Khachonsak Khemthong, Glost Inspection Chief
“Assembling the automatic seat – WASHLET according to TOTO standards requires attention. Because every part is important to all functionality. For example, HEATED SEAT, DEODORIZER, or the smart wand that is easily used. We pay attention to our work to make sure that our WASHLET… Can meet all your needs in daily life. And we expect that Thai people will have a chance to try WASHLET.”
-Miss Wanuka Pankvand, WASHLET Assembly Production Line Leader
“At TOTO Technical Center Bangkok, we display a variety of TOTO products. You are allowed to experience our products such as toilets, bathtub, showers, and TOUCHLESS FAUCET. We truly believe that just explaining about efficiency and technology may not be enough. But experiences will make customers understand how having a clean and a good bathroom provides customers with a comfortable and better quality of life.”
-Miss Natsiri Pochanakul, Product specialist at TOTO Technical Center Bangkok
“I’m the first person who meets customers. Firstly, I have to understand what problems they have. For example, the old toilet doesn’t flush well or has strains. If I know these points, I will present our products and technologies that meet their needs. The powerful flushing system and the ultra-smooth ceramic. For me, understanding the customer is important. I feel proud to be a part of solving problems.”
-Kitikul Miengkrongkram, Solution Expert at dealer
“Our duty is to ensure customers that we will take care of every step from installation until the other services. “TOTO quality” refers to the quality of the products in combination with services. I feel good to see that customers felt satisfied with my work when it was finished.”
-Arnon Kladpan, After Service Technician
“On behalf of all TOTO employees, we are committed to “creating an enriched and more comfortable lifestyle.” This powerful vision of the TOTO Group founder has lasted for over a century.
All TOTO employees will work to provide customers with the highest satisfaction, by accomplishing that, profit and compensation will follow. The words of our founder are positioned at the center of the group’s management. And it is a goal that we have always kept in mind for running the business.”
– Takayasu Shimada, the president of TOTO (Thailand) Co., Ltd.
A bathroom is an important area in our daily life that we need to use it many times a day. For this reason, TOTO truly believes in delivering a perfect and comfortable quality of life to all users through high-quality and advanced innovative products.
…For a better tomorrow…
View TOTO Products
For anyone interested in TOTO products please contact TOTO TECHNICAL CENTER BANGKOK.
⏰ Mon. – Fri. 08.00 – 17.00 hrs.
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